Welcome to the Rockygems Marketplace JS Help Desk. Utilizing our help desk system will assist you in troubleshooting any issues you may be experiencing on the site. As a result, we want to make your experience at Rockygems the easiest to use and enjoyable time possible.
What is a JS help desk?
JS Help Desk is a complete, simple, easy to use, web-based customer support system. User/Guest can create ticket from front-end. The software has tools to improve communication between you and Rockygems for troubleshooting issues. It doesn’t matter if you are a customer, visitor, or vendor – we’re here to help you.
Submission of tickets
If you’re not a registered user, No need to worry. JS Help Desk enables visitors to create and submit unlimited tickets. After submitting tickets through the Rockygems JS Help Desk system, you will receive confirmation of our receipt. We will then assign a tech support agent who will contact you to provide a solution for your issues.